Production will not beginunti form & payment have been submitted.lease complete and submit design inquiry form will all orders. 

Client/Designer consultation video call where vision, pricig, completion date, etc is discussed. (Unless otherwise requested - info can be submitted via design form)

• Designer will review all information submitted & begin production in adobe Illustrator/Photoshop
• Frist draft of design will be submitted to clien tto either approve or request revisions. *Up to 3 revisions included. 
• Once design is approved by client, client will receive finalized files via email.

La producción no comenzará hasta que se hayan enviado el formulario de diseño y el pago. Por favor, complete y envíe el formulario de consulta de diseño con todos los pedidos. Se realizará una video llamada de consulta Cliente/Diseñador donde se discutirá la visión, precios, fecha de finalización, etc. (A menos que se solicite lo contrario, la información puede enviarse a través del formulario de diseño). El diseñador revisará toda la información enviada y comenzará la producción en Adobe Illustrator/Photoshop. El primer borrador del diseño se enviará al cliente para que lo apruebe o solicite revisiones. *Se incluyen hasta 3 revisiones. Una vez que el diseño sea aprobado por el cliente, este recibirá los archivos finalizados por correo electrónico.

Logo Services: 5 Business Days

Website Development: 2-8 Weeks

*please be advised that this ETA is approximate and is subjec tot change base don project/client.

Business days do not include weekends, and all major holidays.

Servicios de logotipo: 5 días hábiles
Desarrollo de sitios web: 2-8 semanas
*Tenga en cuenta que esta estimación de tiempo es aproximada y está sujeta a cambios según el proyecto/cliente. Los días hábiles no incluyen fines de semana ni días festivos.

Monday - Friday 9am-5pm

Beyond design form and consultation call, designer will only contact you if there are any questions and when first drafts are ready for submission. Otherwise, agreed upon completion date is set and designer will only contact you via email. If contacting, plus allow up to 72 hours fora response. 

To prevent delays in production, designer will not respond to personal messages on social media regarding design status.

 

Client has up to 5 business day to provide feedback (request changes or approve design) after each draft submission and/ or request for more information. If client fails to do so in the time allowed, order will be marked as complete and designer will send finalized files as is. To resume, there will be a $75 fee to be paid via emailed invoice before turnaround time can be rest. 

Turnaround time does not start until all needed documents have been submitted to hello@berry-posh.com

Designer will fully design page layout(s) for client to approve design before uploading into account. 

Designer will get approval prior to & permission to publish completed sie. 

To avoid delays in project completion, please ensure professional photos from a photoshoot will be taken, edited and elivered no longer than 10 days after booking web design order. " We only work with photos from professional photoshoot and/or professional stock photos.

Project must be completed within 6 months of booking or a 20% (of the total) restart fee may be applicable

• All Designs are final sale
• Due to the type of product, there are no refunds

If "the Client" fails to communicate via email for more than 7 days, two courtesy emails will be sent in an attempt to establish contact. If there's no response after these attempts, the project will be closed or paused, and the client must pay a "ghost fee" within 3 days for designer Rosie to resume work. Failure to do so will result in the closure of the order without eligibility for a refund.

Closed orders can be reopened within 5 days for a fee of 20% of the total job cost, payable in full. Attempts to reopen orders beyond this timeframe will require payment of the full service cost previously ordered.

Si "el Cliente" desaparece, es decir, no hay comunicación por correo electrónico durante más de 7 días, el cliente recibirá 2 correos electrónicos de cortesía en un intento de ponerse en contacto con ellos. Si no responden después de estos intentos, el proyecto será cerrado o pausado, y el cliente deberá pagar una "tarifa de fantasma" dentro de los 3 días para que la diseñadora Rosie pueda reanudar el trabajo. Si el cliente no lo hace, el pedido será cerrado sin derecho a reembolso.

Los pedidos cerrados pueden ser reabiertos dentro de los 5 días siguientes por una tarifa del 20% del costo total del trabajo, pagadera en su totalidad. Los intentos de reabrir pedidos más allá de este plazo requerirán el pago del costo completo del servicio previamente ordenado.

For all design proofs created by Berry Posh Prints while your order is still open,
there are 3 revision limit. After you have reached your limit of 3 revisions per
design, a fee of $20 will incur per round of revisions.

For all revisions requested 7 days AFTER your designs have been finalized, and your order has been closed, will require a fee of $40 for 2 more revisions to be made PER design.

Example: If you request to have your logo design changed as well as on your
business card designs, that would mean you need 2 design changes requested, and will be charged PER design.

Drafted images (or proofs) of any kind are for approval purposes ONLY. The client does not have permission to copy, manipulate, or distribute these
designs to anyone else outside of myself, Berry Posh Prints. All drafts are the property of Berry Posh Prints.

The following file types will be delivered via email from Berry Posh Prints to

the client when this project is completed: JPG, PNG, PDF & AI.